Contact Us

We’re here to help.

For any questions about your order, delivery, returns, sizing, or products, please get in touch with the VELANNE customer support team.

Customer Support

Email: contact@velanne.online
Business address: 911 E Atlantic Blvd STE 101 Pompano Beach, FL 33060

Support Hours

Monday to Friday: 9:00am – 5:00pm
Saturday and Sunday: Closed

Please allow up to 24–48 business hours for a response. During busy periods, response times may be slightly longer.

Order Enquiries

To help us assist you as quickly as possible, please include the following details in your message:

• Your full name

• Your order number

• The email address used at checkout

• A short description of your enquiry

Thank you for choosing VELANNE.